QUEST Answer the questions below according to the instructions given. Please note that responses to BOTH questions must be included in the same submission

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Answer the questions below according to the instructions given. Please note that responses to BOTH questions must be included in the same submission in order for your examination to be graded; otherwise, it will be returned to you for revision.

1. Write a letter of complaint. Follow the rules for a formal letter, and use the full-block style. The complaint may be about anything you wish (such as malfunctioning equipment, poor building maintenance, or disruptive noises from a nearby business). You can base your letter on a true experience, or you can make up all the details you need.

Please note that a form letter or a template cannot be used in constructing your response to question 2. When a form letter or template is used, you are giving little to no thought to wording or formatting, and you are not actually creating your own complaint; you are simply filling in the blanks of someone else’s work. 

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