Should pick a topic and answer a question from it.
Please follow the documents uploaded.
Task 1:
We will discuss and introduce Key Concepts
· 4 Dimensions Model (in more detail in chapter 3)
· Value and Value Co-Creation
· Organizations and Other Stakeholders
· Products and Services
· Service Relationships value: Outcomes, Costs and Risks
Take note of the highlighted text, sections and definitions
Submit 1 question about the reading
Task 2:
Produce a RACI chart as we discussed in class.
Above the chart add at least 2 sentences describing what the chart is about and any unusual terms, activities or roles that appear in it.
Select a process that you know about, from your work or past experience.
Activities should appear in the left rows and roles in the top column.
There should be at least 5 to 6 rows and at least 5 roles
A sample RACI chart is in the files section.
